fUSION WARRANTY INFO

Read below to learn more about the warranty information regarding our gear, service life, and for links to instructions for use.



Equipment offered by FUSION is warranted against factory defects in workmanship and material for a period of one year from the date of purchase/shipment. Limitations of the guarantee are as follows: Abuse, negligence, normal wear and tear, modifications, improper storage, or corrosion but not limited to: improper care and cleaning, damage due to use for which the product was not designed, and equipment abuse. Also excluded from the guarantee is damage due to transit, accidents, negligence. Fusion will repair or replace defective merchandise at its discretion. The FUSION warranty is null and void if the product has been modified or altered in any way, including, but not limited to: removal of a harness’s identification or warning labels or instructions.
The warranty only applies to the original purchaser; the warranty only applies to products from FUSION. FUSION reserves the right to inspect the product submitted for replace or repair prior to giving a replacement or credit. If the product manufacture date falls outside the one-year guarantee limit, or if the damage is due to user neglect or improper usage, the Warranty Department will contact you to discuss repair options and possible charges. You will not be charged without your consent.


Service Life:

10 years shelf and 5-year service life. Service life warranty will depend largely on the usage, maintenance, inspection log, etc. For example, if the products are used in a wet environment, they need to show that they are drying the products and wipe them or dry them before they put away the gears.


User's Responsiblity:


Although the FUSION products are designed to help you prevent injury. There is No Guarantee that injury or death can be prevented 100%. FUSION will not be responsible for any liability or claims on the product that we manufacture. If you, as the user of this product decide to use this product without receiving proper training and safety awareness, then you assume 100% liability. This means even in the case of serious injury or even death, FUSION, will not take any liability for your inability to follow directions from the outset.


Harness Inspection:

Purchaser must watch for torn stitching or webbing; burned/singed areas; abrasion, fraying, cuts. Keep away from sunlight, acids, sharp objects and corrosive chemicals. Wash; air dry away from sunlight, store out of sunlight.


Warnings and Instructions Links:


This Link contains warnings and instructions for the following products: -Anchors -Rope Grabs -Swivels -Pulleys
This Link contains warnings and instructions for the following products: -Carabiners -Descenders -Hooks -Harnesses -Lanyards

Fusion Warranty and Mfg Warnings Before Use

Fusion safety gears are backed by a one-year warranty against defects in materials and workmanship. If your product fails within one year of purchase, we will repair or replace it at no charge.

We also offer a lifetime warranty on our carabiners and harnesses. If your carabiner or harness fails due to a manufacturing defect, we will replace it at no charge, even if it is beyond the one-year warranty period.

To make a warranty claim, please contact our customer service department at 909-393-9450.

FUSION WARNINGS

Safety gears are essential for protecting yourself from serious injury or death. It is important to use safety gears properly and inspect them regularly for damage.

Here are some important safety warnings to keep in mind:

  • Never use safety gears that are damaged or expired.
  • Inspect your safety gears regularly for signs of wear and tear.
  • Make sure that your safety gears are properly sized and fit snugly.
  • Use safety gears in accordance with the manufacturer's instructions.
  • Get proper training on how to use safety gears safely.

If you have any questions or concerns about using safety gears, please contact your employer or a qualified safety professional.

Additional safety warnings for specific types of safety gears:

  • Harnesses: Harnesses should be inspected for damage before each use. If the harness is damaged, it should be replaced immediately.
  • Carabiners: Carabiners should be inspected for damage before each use. If the carabiner is damaged, it should be replaced immediately.
  • Helmets: Helmets should be inspected for damage before each use. If the helmet is damaged, it should be replaced immediately. 

By following these safety warnings, you can help to ensure your safety when using safety gears.