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RETURNS

 

Return Polices:

 

We will accept returns only under the following conditions:

  1. Product must be brand new and unused.
  2. If there are any manufacturer’s  errors or craftsmanship issues.
  3. You will have 30 days window to make your request for review.
  4. Must obtain a Return Authorization Number before returning.

 

We will “NOT” accept any returns under the following conditions:

  1. Product that is custom designed or that was made to order.
  2. For liability reasons, we do not accept any used climbing gears.

 

Prior to making a returns, please make sure to have its original packaging and attach

a Return Authorization Number before shipping it back. Any returns without

Return Authorization Number will not be processed.

 

Please contact us at:   909-393-9450 if you have any other questions.

 

Thank you for your understanding!